DIGITAL HEALTHCARE

SQUARE HEALTH

WHO we are

Square Health is the UK market leader in the provision of digital healthcare solutions to the Insurance and Corporate sectors. The business provides services to over 3,000 corporates covering over 3 million employees. The company was founded by doctors and remains privately owned. The business has a very wide breadth of services and specialises in providing holistic and relevant healthcare, wellness and support services.

AthleteMe and Square Health…

All services via the ‘clinic in pocket’ app are delivered by Square Health leading to a connected, consistent and intuitive service for the member and their spouse/partner and/or family. The business is part of a wider healthcare group with over 27-years’ experience and access to over 5,000 UK based doctors covering all medical specialties.

Terms and Conditions: ADD PDF

Website: https://www.squarehealth.com/

Socials: Linkedin, Twitter

FINANCIAL PROTECTION

BESPOKE HEALTH

WHO WE ARE

Bespoke Financial Group delivers a professional service in mortgage and insurance advice no matter the level of cover you need.

We’re here to help you choose the right cover to protect you and your family, should the unthinkable happen, giving you complete peace of mind. We are comprised of Bespoke Mortgages and Bespoke Health, where our advisors will work tirelessly to get the best deal for you, no matter what.

AthleteMe and Bespoke Health…

Bespoke Health promotes a healthy and active lifestyle, and they encourage their team and clients to participate in activities and events, that they regularly arranged up and down the country. They are passionate about promoting good mental and physical wellbeing, and already work with some local/small businesses to promote this. A perfect fit for AthleteMe members!

AthleteMe acts as an introducer to Bespoke Health. Bespoke health offer mortgages and protection products from a range of providers. Bespoke Health is a trading style of Bespoke Financial Group Ltd which is an appointed representative of PRIMIS Mortgage Network. PRIMIS Mortgage Network is a trading style of Personal Touch Financial Services Ltd which is authorised and regulated by the Financial Conduct Authority.
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© 2022 Bespoke Financial Group.
Registered in England & Wales.
Company Number: 9065410

Website: https://bespokefinancialuk.co.uk/

Socials: Facebook, Instagram

FAQ's

WHAT IS ATHLETEME?

AthleteMe is a digital support platform for everyday athletes, accessed via a payable monthly subscription fee which provides subscribers access to our dedicated partners.

HOW DOES ATHLETEME WORK?

When you subscribe to AthleteMe, you will receive immediate email confirmation on sign up, which includes your unique code to use within the ‘clinic in a pocket’ app. At the point of sign up, you also get the option to receive a free no obligation call from our insurance partner – Bespoke Health, access to our ‘RewardMe’ platform, a link to join our community group and much more!

I am a business owner and want each of my employees to have access to these services, but I want to pay for them, is that possible?

Absolutely, please email welcome@athleteme.org with a brief description of what you want and one of the team will give you a call back ASAP!

How quick will I receive a call from BESPOKE HEALTH and what should I do if I don’t get a call?

From point of sign up you will receive an initial call within 1-2 working days. Here they will discuss all your needs and then go away and do all the work; sourcing quotes, accessing providers and presenting the best solution for you and what you need. Haven’t had a call? Please email james@athleteme.org with your name, email address and phone number and we will get someone to contact you ASAP.

I didn’t opt to get a call from BESPOKE HEALTH to discuss my insurance at point of sign up, but now I need to, can I still use them?

Absolutely, please email james@athleteme.org with your name, email address and phone number we will get one of the team to give you a call!

How quickly can I access the services on the clinic in a pocket app?

Immediately! As soon as you subscribe you will receive your unique code via email and away you go.

Who do I contact if I need help with the clinic in a pocket app or app service?

Please contact Square Health on 0333 577 2040 or email customerservice@squarehealth.com

Can I add my spouse/partner and child to my clinic in a pocket app and will it cost extra?

Yes, you can add a spouse/partner and children under 18, and no it will not cost extra! You just share the allowances of the primary user.

You can do this by inviting them in the app. They will receive an email with details of how to register.

Children should be added by the primary user in the app.

Please note – Only GP services are available to children under 18.

Children over 18 will have to do their own subscription to AthleteMe to access the services.

What happens if I need to cancel an appointment with SquareHealth?

You can cancel upcoming appointments by selecting ‘consultation history’ followed by ‘upcoming’ tab and choosing ‘cancel consultation’.

If you cancel your appointment more than an hour before, no problem. We will refresh your allowance and you will be free to book further appointments.

Please note if you cancel an appointment within one hour of appointment start time, the appointment will be deducted from your annual allowance.

Are my medical records and personal details secure within the clinic in a pocket app?

Absolutely, your data is secure at every stage of the journey in the clinic in a pocket app. All data held by SquareHealth is encrypted. Please note, if you choose to email records from the app, these are not secure. You will be notified of this before you choose to use the email function.

Will my NHS GP be able to access my records?

There is an option to share your records with your NHS GP via email through the app.

When do I receive a new allowance of services in the clinic in a pocket app?

12 months after sign up, all of your allowances will automatically refresh, no need to do anything!

Do I still get access to the services if I cancel the subscription to AthleteMe?

If you cancel your subscription, you will have access to the ‘clinic in a pocket’ services, to the end of that calendar month. At this point, your access to the ‘clinic in a pocket’ app will be cancelled and you will no longer have access to the ‘RewardMe. If you wish to sign up again you will need to restart the sign-up process. Please note, you will lose all your previous notes and records.

To cancel, please email cancel@athleteme.org . Please include your name and sign up email address.

Can I subscribe to AthleteMe outside of the UK?

At the moment, you can only sign up AthleteMe if you live in the UK. However, we are working hard with our partners to open this up to different countries... so watch this space!

I am a head coach and I want all my squad of players to have access to these services, but I want to pay for them, is that possible?

Absolutely, please email welcome@athleteme.org with a brief description of what you want and one of the team will give you a callback asap!

Do you have to be an athlete to subscribe to AthleteMe?

Absolutely not. Anyone, everyday athlete or not, can subscribe to AthleteMe and get access to the services.

How old do I have to be to subscribe to AthleteMe?

You have to be minimum 18 years old to subscribe and get access to our partners.

REWARDME

At AthleteMe, we are dedicated to supporting our members, at every level, to remain consistent and stay motivated, or even give the confidence to make those first steps towards fitness.

‍We have teamed up with a number of carefully selected partners designed to bring our members the very best panel of discounts and offers on the market, to ensure you get the support and keep that competitive edge to achieve personal or team goals.

Subscription and qualifying partner terms and conditions apply.

Signup today to get access to RewardMe.

READY TO SIGN UP?

Our simple sign-up process gives you instant access to our partners and services.

HOW CAN WE HELP?

PARTNER INFORMATION